PCsforPeople Sprint review

[Blanch]

I know some people have had a positive experience with this group. My experience was with the new Franklin 910 hotspot they are now using.

I paid $129 for the hotspot and service ranges from $15 to $10 a month.


They took three weeks to ship the unit, but took the money out of my account the day I ordered it. The day I tried to cancel the order and get my money back they shipped it instead.

When I got the unit it wouldn’t work. PCsforpeople has me contact Sprint. Even though my area was within the coverage map, I was apparently in a roaming area. Sprint told me I had to drive 30 miles to a Sprint tower to get the software to update and then it would work on roaming. I drove and got the unit to update all software. When I returned to my town it didn’t work. Again Sprint told me I had to drive the 30 miles to their tower. I did and got Sprint in the phone and had them push through all updates. I have now driven 120 miles. And, of course, it didn’t work. I saw three to four bars of connectivity. I asked for a supervisor this time and the Sprint supervisor told me all PCsforpeople hot spots have roaming blocked.

I called PCsforpeople and they told me that Sprint lies and to call Sprint back. I told them I wanted a refund and sent the unit back.

So I am out $50 in gas and return shipping.

Go online for Sprint and put in a physical address for any area you plan to use this unit. If the Sprint website says the address is in any type of roaming you may not get coverage.










Sent from my iPhone using Tapatalk

[RoamingKat]

Thank you...that is good to know. I had a Karma for a long time..it uses Sprint. It was expensive, but worked very well. Something is up with that hotspot, Karma Go doesn’t not have this issue.

I won’t use Karma Go because the eliminated both the unlimited plan, and not do not allow rollover except of grandfathered accounts. Too expensive.

[MN C Van]

Dispute the charges on your credit card before it's too late. The theme, here, is that they aren't going to refund you, after all the BS that's been thrown.